Credit Profiler
   
 
 
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The ITIL® Credit Profiler System.

The ITIL V3 Qualification Scheme introduces a modular credit system for each of the V3 certifications. All modules are given a credit value, and candidates meeting the requisite entry criteria and accumulating the required number of credits (22) can apply for ITIL Expert level certification. Click here to learn more about the V3 Qualification Scheme.

Certifications from earlier ITIL versions (V1 and V2) are also recognized within the system, together with qualifications endorsed as complementary to the V3 qualification portfolio.

The purpose of the ITIL Credit Profiler is to advise ITIL candidates of the total credit value they have attained within the scheme and to provide general guidance on potential routes for further study based on candidate educational or certification objectives.

Create your Credit Profile

Create your credit profile by clicking the ITIL modules you have successfully completed or intend to take, in the graphic below. Then click the "View Credit Profile" button at the bottom of the page to see how many credits you have earned in the V3 Scheme.

ITIL Master
ITIL Expert
V3 Manager Bridge V3 Manager Bridge
Managing Acrosss the Lifecycle
Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Operational Support & Analysis Planning, Protection & Optimization Release, Control & Validation Service Offerings & Agreements
Service Desk and Incident Management
ITIL Practitioner Plan and Improve - Availability Capacity ITSC
Service Level Management
Release Management
ITIL Service Managers Certificate - V1 or V2
ITIL Practitioner Agree and Define - Finance SLM
Problem Management
IT Service Continuity Management
ITIL Practitioner Support and Restore - Service Desk Incident Problem
ITIL v3 Foundation Certification in IT Service Management Financial Management
Configuration Management
V3 Foundation Bridge
Change Management
ITIL Practitioner Release Release and Control - Change Configuration
Capacity Management
Availability Management
V2 Foundation Certificate
ICT Infrastructure Management Service Catelogue
Certified Design Process Engineer ISO/IEC 2000


PLEASE NOTE:

  • WHEN USING V2 PRACTITIONER CREDITS –  a maximum of 12 V2 credits can be used towards ITIL Expert Level via the Practitioner Bridge Route;
  • WHEN USING V1/V2 SERVICE MANAGER CREDITS - a maximum of 17 V2 credits can be used towards ITIL Expert Level via the Manager Bridge Route
  • Candidates must achieve a minimum of 17 credits to be eligible for the Managing Across the Lifecycle course and examination;
  • Candidates MUST attain a minimum of 22 credits in a balanced selection of V3 modules to gain ITIL Expert Level Certification
  • WHEN USING COMPLEMENTARY QUALIFICATIONS CREDITS - a maximum of 6 credits can be used in the V3 scheme

It is strongly recommended that candidates achieve a balanced selection of modules (i.e. modules which cover a processes and functions across the entire ITIL Service Lifecycle) when working towards ITIL Expert Level of Certification, to ensure that the full V3 knowledge base has been covered.


Key to Diagram

OSA = Operational Support & Analysis
PPO = Planning, Protection & Optimization
RCV = Release, Control & Validation
SOA = Service Offerings & Agreements
SS = Service Strategy
SD = Service Design
ST = Service Transition
SO = Service Operation
CSI = Continual Service Improvement
ICTIM = ICT Infrastructure Management
CPDE = Certified Design Process Engineer		 IPPI = ITIL Practitioner Plan & Improve - Availability Capacity ITSC
IPAD = ITIL Practitioner Agree & Define - Finance SLM
IPSR = ITIL Practitioner Support & Restore - Service Desk Incident Problem
IPRC = ITIL Practitioner Release & Control - Change Configuration Release
SDIM = Service Desk & Incident Management
SLM = Service Level Management
RM = Release Management
PM = Problem Management
IT SCM = IT Service Continuity Management
FM = Financial Management
COM = Configuration Management
CHM = Change Management
CAM = Capacity Management
AM = Availability Management