ITIL Credit Profiler

The ITIL V3 Qualification Scheme introduces a credit system to achieve Expert Certification in ITSM. You will need a minimum of 22 credits achieved in a balanced selection of V3 subject areas to gain Expert Certification. Click here to learn more about the V3 Qualification Scheme.

You can also accumulate credits from any V1 or V2 certifications you already hold and can add to these with either V3 "Bridging" qualifications, or by successfully completing further V3 modules.

It is strongly recommended that the V3 certifications you choose are complementary to any existing certifications you hold. This will help you to achieve a balanced ITIL knowledge base and sufficient credits.

Which courses have you passed?

You can check your credit profile for the ITIL Expert Certification by clicking the V2 and V3 modules you have successfully completed in the graphic below. Then click the "View Credit Profile" button at the bottom of the page.

Key to Diagram

OSA = Operational Support & Analysis
PPO = Planning, Protection & Optimization
RCV = Release, Control & Validation
SOA = Service Offerings & Agreements
SS = Service Strategy
SD = Service Design
ST = Service Transition
SO = Service Operation
CSI = Continual Service Improvement

PI = Plan & Improve
AD = Agree & Define
SR = Support & Restore
RC = Release & Control
SDIM = Service Desk & Incident Management
SLM = Service Level Management
RM = Release Management
PM = Problem Management
IT SCM = IT Service Continuity Management
FM = Financial Management
COM = Configuration Management
CHM = Change Management
CAM = Capacity Management
AM = Availability Management