	Intellectual Property
	Accreditation
	Examination Institutes
	Qualifications
	Training Organisations
	Publications
	ITIL Software Scheme
	International Activities
	ITIL Press Office
	Best Management Practice
	Knowledge Centre
	Glossaries of Terms
	Related Links
	Register To Receive

Welcome to the Official ITIL® Website

ITIL^® is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.

IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organisational environments in which it operates, it is in a state of constant evolution. Best practice, based on expert advice and input from ITIL users is both current and practical, combining the latest thinking with sound, common sense guidance.

ITIL Credit Profiler

Enter your existing ITIL V2 or V3 certifications into our interactive Credit Profiler, to discover how many credits you have earned towards ITIL Expert Level!

Exam Candidates

Download a free ITIL V3 Sample Paper to help you with your examination preparation.

Download information on the Core Study Material for ITIL V3 Qualifications for details of which publications you may need.

Do you already hold an ITIL certification? Look up your result on the ITIL Successful Candidate Register!

ITIL Qualifications

Find out more about the ITIL Version 3 and ITIL Version 2 Qualifications and the associated Credit System and Policy which supports the scheme.

ITIL Accredited Training

View the Examination Institutes or full Accredited Training Organisations listings for more information on Accredited ITIL Training.

Additional ITIL Resources

See the About ITIL area for additional background information and links to ITSM White Papers.

OGC Announce the withdrawal of ITIL V2

The OGC have announced their plans for the withdrawal of all ITIL Version 2 products. For more information please see the OGC website.

UPDATE: ITIL V2 Qualifications Withdrawal starts on 30 June

ITIL Intermediate translations:
Japanese releases

The Accreditor are pleased to announce the release of the first translated Intermediate module. Please see the Press Release for more information.

ITIL Software Scheme Update: Mandatory Assessment Criteria

The mandatory assessment criteria upon which tools are assessed by for the ITIL Software Scheme has now been published. Please download the Mandatory Assessment Criteria here.

For more information, please see the ITIL Software Scheme Mandatory Assessment Criteria press release.