Welcome to the Official ITIL® Website
ITIL® is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.
IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organisational environments in which it operates, it is in a state of constant evolution. Best practice, based on expert advice and input from ITIL users is both current and practical, combining the latest thinking with sound, common sense guidance.
ITIL has recently undergone a major and important refresh project. It is supported by a comprehensive qualifications scheme, accredited training organisations, and implementation and assessment tools.
ITIL Credit Profiler
Have you taken any ITIL V2 or V3 exams and want to find out how many credits you have accumulated?
Simply enter your existing courses into our interactive Credit Profiler, to discover your best route to ITIL Expert!
ITIL Qualifications
Find out more about the ITIL Version 3 and ITIL Version 2 Qualifications and the associated Credit System and Policy which supports the scheme.
Exam Candidates
Do you already hold an ITIL certification? Look up your result on the ITIL Successful Candidate Register!
ITIL Accredited Training
ITIL training organisations are accredited by one of the ITIL Examination Institutes. View the Examination Institutes or full Accredited Training Organisations listings for more information.
NEW - Additional ITIL Resources!
For some additional information, please see the About ITIL area for additional background information and links to White Papers.
