Endorsed Software Tools

AXELOS Limited recognizes the recommendations of the following ITIL based software tools:

Gold Level

Organization

 

Tool

 

Processes Assessed

         
Espiral Microsistemas   ProactivaNET v8   Change Management, Configuration Management, Incident Management, Knowledge Management, Problem Management, Release & Deployment Management, Request Fulfilment, Service Catalogue Management, Service Level Management, Service Portfolio Management
         
Hewlett-Packard Company   HP Service Manager 9.30   Availability Management, Change Management, Incident Management, Knowledge Management, Problem Management, Release & Deployment Management, Request Fulfilment, Service Asset & Configuration Management, Service Catalogue Management, Service Level Management, Service Portfolio Management
         
iET Solutions GmbH   iET ITSM v6.0   Change Management, Incident Management, Problem Management, Request Fulfilment, Service Asset & Configuration Management, Service Level Management