Endorsed Software Tools

Axelos Limited recognizes the recommendations of the following ITIL based software tools:

Gold Level

Organization                    

Tool                                                             

Processes Assessed 

     
CA Inc. CA Service Desk Manager r12.5 Incident Management, Problem Management, Change Management, Request Fulfillment, Service Asset & Configuration Management
     
Espiral Microsistemas ProactivaNET v8 Change Management, Incident Management, Knowledge Management, Problem Management, Release and Deployment Management, Request Fulfilment, Service Asset and Configuration Management, Service Catalogue Management, Service Level Management, Service Portfolio Management
     
Hewlett-Packard Company HP Service Manager 9.30 Availability Management, Change Management, Incident Management, Knowledge Management, Problem Management, Release & Deployment Management, Request Fulfilment, Service Asset & Configuration Management, Service Catalog Management, Service Level Management, Service Portfolio Management
     
iET Solutions iET ITSM v6.0 Change Management, Incident Management, Problem Management, Request Fulfillment, Service Asset and Configuration Management, Service Level Management
     
Marval Software Limited MSM v 12 Incident Management, Request Fulfilment, Service Catalogue Management, Service Level Management
     
Omninet GmbH OMNITRACKER ITSM v 3 Incident Management, Request Fulfillment, Service Asset & Configuration Management