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You are here: Software Scheme > Endorsed Software Tools > Endorsed Software Tools
|
Organisation |
Tool |
Processes Assessed |
| ALC. spol. SRO | Alvao 7.0 | Incident Management, Request Fulfilment, Service Asset & Configuration Management |
| AlfaPeople CRM Limited | AlfaPeople ITSM Solution v 1 | Incident Management, Service Portfolio Management, Service Catalogue Management, Change Management, Request Fulfilment |
|
Aranda Software Corporation |
Aranda Service Desk 8 |
Incident Management, Problem Management, Change Management, Knowledge Management, Service Asset & Configuration Management, Request Fulfilment, Service Level Management, Service Catalog Management, Release & Deployment Management |
|
BlueHawk Networks |
InSite 3.7 |
Incident Management, Problem Management, Change Management |
|
BMC Software Inc. |
BMC Service Desk Express Suite v 10.0 |
Incident Management, Problem Management |
| CA Inc. | CA Service Desk Manager r12.5 | Event Management, Knowledge Management, Service Portfolio Management, Service Level Management, Financial Management, Service Catalog Management, Availability Management, Capacity Management, Release & Deployment Management, IT Service Continuity Management |
| Espiral MS (Espiral Microsistemas S.L.L) | ProactivaNET 8 | Change Management, Release & Deployment Management |
| IBM | IBM Tivoli Change and Configuration Database Manager R 7.1 | Change Management, Service Asset & Configuration Management |
| IBM | IBM Tivoli Business Service Manager and Service Request Manager V 7.1 | Service Level Management, Availability Management |
|
Mproof International BV |
Clientele ITSM 2010, Epicor ITSM 2010 |
Incident Management, Problem Management, Change Management, Service Level Management, Service Asset & Configuration Management |
| PlaintIT | Cherwell Service Management ® V3.6 | Service Catalogue Management, Change Management, Request Fulfulment |
| Scua Seguranca Da Informacao SA | Scua Change | Change Management |
| Scua Seguranca Da Informacao SA | Scua Contact | Incident Management, Problem Management, Request Fulfilment |
| Staff and Line | EasyVista | Service Catalogue Management, Service Portfolio Management, Capacity Management, IT Service Continuity Management |
|
Sunrise Software |
Sostenuto ITSM3 |
Incident Management, Problem Management, Change Management, Knowledge Management; Service Catalogue Management, Request Fulfillment, Service Asset and Configuration Management |
| Sunview Software Inc | ChangeGear Enterprise | Incident Management, Change Management, Service Asset and Configuration Management |
| Symphony Services Corporation India PVT Limited | Summit | Incident Management, Problem Management, Change Management |
| USU AG | USU KnowledgeCenter | Knowledge Management |
| USU AG | USU Valuemation 4.2 | Service Portfolio Management, Financial Management, Service Catalogue Management, Change Management, Service Asset & Configuration Management, Release and Deployment Management, Request Fulfilment, Incident Management, Problem Management, Knowledge Management |