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You are here: Qualifications > MALC Syllabus Review Project
As part of APM Group's continual service improvement process, the review process for the ITIL Managing across the Lifecycle (MALC) qualification began in January 2011.
The review coincides with the update of ITIL core publications and presents an opportunity to reconsider the syllabus, examination and course assessment criteria, and to ensure the qualification meets the needs of candidates.
We are consulting extensively with a wide range of stakeholders, including Accredited Training Organisations (ATOs), trainers, Examination Institutes (EIs), students and their sponsors, users, the ITIL examination panel and itSMF International. As part of our stakeholder consultation, we published a number of online surveys for MALC students, their sponsors, ATOs and trainers which were available for completion in April 2011.
The feedback gathered has been reviewed and analysed by the Syllabus Advisory Board made up of representatives from the itSMF International, the Licensed EIs, the Examination Panel and a selection of ATOs, all of whom have been nominated to the Board by their constituencies. This Board have considered all feedback and made recommendations for improvements and changes to the syllabus and other elements of the qualification.
For more information on the MALC review project view MALC Review FAQs.
The Syllabus Advisory Board members are:
| Project Manager | EI Representatives |
| Maggie Kneller | Andie Shih (Loyalist Certification Services) |
| Mark Flynn (APMG-International) | |
| itSMF International Representatives | Renate Eberle (TÜV SÜD Akademie) |
| Rosemary Gurney | Jan Dirkx (EXIN) |
| Ulf Myrberg | |
| ITIL Exam Panel Representatives | ATO Representatives |
| Aslak Ege |
Ian Clark |
| Tricia Lewin | David Nyman |
| Ivor Macfarlane | David Nichols |
| Vernon Lloyd | Neil Broadhead |
| Shirley Lacy | Roger Purdie |
| Lou Hunnebeck | |
| Stuart Rance |
The Project Board, to whom the Syllabus Advisory Board reports, includes Richard Pharro, CEO, APM Group, Sharon Taylor, ITIL Chief Examiner, and Anthony Orr, Senior Examiner for MALC.