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You are here: Qualifications > MALC Review Stakeholder Surveys
Since its launch in January 2009, the ITIL V3 Managing across the Lifecycle (MALC) examination has been sat by over 2,200 students worldwide. As part of APM Group's continual service improvement process, the review process for the ITIL V3 Managing across the Lifecycle (MALC) qualification began in January 2011.
As part of our stakeholder consultation, we created a number of surveys which we used to gather stakeholders' views. The surveys were targeting MALC students, their sponsors, ATOs and trainers, and were available in English, German and Japanese in April 2011.
Invitations to participate in these surveys were issued via individual Examination institutes (EIs) and by the Accreditor.
| Survey Recipient | Target audience | Contact |
| Students | Students who have taken the MALC exam, whether they passed or failed | Your Examination Institute, see full list |
| Students' Sponsors | The sponsors for the students working in the same organization as the students, who recommended and / or authorized payment for the students to take the course / exam | Your Accredited Training Organisation, see full list |
| ATOs | All ATOs accredited to deliver MALC whether or not they have delivered the course (yet), and other ATOs involved in the ITIL V3 scheme | ATO Sub Group: ATOSubgroup@apmgroup.co.uk or your Examination Institute |
| Trainers | All trainers accredited to train MALC, whether or not they have delivered the course (yet) | Your Accredited Training Organisation |
The feedback gathered has now been analysed and has formed recommendations for improvements and changes to the syllabus and other elements of the qualification.
Click on the relevant links to view further information on MALC Review project and MALC Review FAQs.