The Planning, Protection and Optimization module is one of the ITIL Service Capability modules, and will be of interest to candidates wishing to gain a deep level of understanding of ITIL processes and roles, how they are implemented and how they interact.
As with any of the Intermediate modules, there is no mandatory requirement but two to four years professional experience working in IT Service Management is highly desirable.
The Planning, Protection and Optimization qualification would suit candidates in the following IT professions or areas:
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We have provided this list as a guide only, and choices will depend on the candidate's individual career goals and objectives.
The modular structure of the Intermediate level allows you to develop an ITIL specialism. The Planning, Protection and Optimization module will help you to gain the technical level of knowledge and skills required for detailed execution and implementation of specific ITIL processes.
Service Design would enhance your knowledge gained from the module.
You may also choose to use the qualification and credits and supplement them with additional modules to achieve ITIL Expert Level.
Credits obtained from the Planning, Protection and Optimization (PPO) qualification may not be combined with the credits obtained from the IPPI Practitioner module towards an ITIL Expert Level application due to the high level of content overlap.