ITIL Managing Across the Lifecycle Qualification

The ITIL Managing Across the Lifecycle (MALC) qualification is a capstone qualification which is the final required module that a candidate must take prior to achieving ITIL Expert Level.

Is it right for me?

Upon successful completion of the education and examination components related to this qualification, candidates can expect to gain competencies in the following:

• Key concepts of the service lifecycle
• Communication and stakeholder management
• Integrating service management processes across the service lifecycle
• Managing services across the service lifecycle
• Governance and organization
• Measurement
• Implementing and improving service management capability.

Why should I take it?

The learning outcomes of MALC module are intended to bring a candidate from ITIL content knowledge to ITIL content application and integration knowledge, and to provide skills that can be used in the workplace in a tangible way.

This module is aimed at individuals who are interested in achieving the ITIL Expert Level, for which this module is a key requirement.

Further Information

  Managing Across the Lifecycle (MALC) Syllabus

 To find out about the now complete MALC Review project click here.