The ITIL Master Qualification Certificate validates the capability of the candidate to apply the principles, methods and techniques from ITIL in the workplace.
To achieve the ITIL Master Qualification the candidate must be able to explain and justify how they selected and individually applied a range of knowledge, principles, methods and techniques from ITIL and supporting management techniques, to achieve desired business outcomes in one or more practical assignments.
Every ITIL Master candidate will select a unique range of experience to apply, so there is no fixed syllabus with associated Learning Objectives for this qualification. There is also no prescribed training course since the theory being tested will vary depending on the nature of the situation each candidate will choose to address.
To be eligible for the ITIL Master Qualification, candidates must meet or fulfil the following entry criteria:
A candidate must ensure they have an extensive base of practical 'hands-on' ITIL experience to enable them to demonstrate active involvement in implementation of the practices, in order to meet the requirements for the Qualification.
AXELOS is working on a number of documents to support the qualification, and to provide further information to candidates. These documents will be made available soon.
The Licensed Examination Institutes (EIs) are able to provide further information to candidates who would like to apply for the ITIL Master Qualification.
To view a list of qualified ITIL Master candidates click here.
|AXELOS eBulletin - Issue 6|
|A Better Way of Working|
|"We are all project Managers now", interview with Peter Hepworth (CEO, AXELOS) taken from the Sunday Telegraph|
|AXELOS First Round Table in Europe|
|Clarification on the roles of the Trainer / Invigilator / Marker (PDF 224Kb)|
|AXELOS is proud to sponsor the upcoming Service Desk and IT Support Show - SITS14|
|Download ITIL® Maturity Model Self Assessment User Guide (PDF - 137Kb)|
|Download ITIL® Maturity Model (PDF - 97Kb)|
|ITIL® Maturity Model and Self-assessment Service – order now and receive discount! (PDF - 450Kb)|
|ITIL® Foundation Handbook - Finnish Translation - out now!|
|Now available - Passing your ITIL® Foundation Exam App - find out more!|