ITIL Intermediate level has a modular structure with each module holding a different focus. Candidates can take as few or as many Intermediate qualifications as they require, and to suit their needs. The Intermediate modules go into more detail than the Foundation level, and is an industry-recognised qualification.
If you are seeking a management/team leader role in your company that requires a broad management focus of ITIL practice areas and work across teams or manage multiple capability areas, the Service Lifecycle modules will be of interest to you:
If you are looking to gain intense, specialized, process-level knowledge in one or more process, with focus on the day-to-day execution of ITIL practices, the Service Capability modules will be of interest to you:
Some individuals may wish to concentrate on one stream of modules, however candidates may also choose to select modules from both Service Lifecycle and Service Capability streams to gain a holistic view of an entire stage from both a high level management level and the detailed, technical perspective.
To be eligible for any of the Intermediate exams candidates need to complete mandatory accredited training.
|AXELOS Blog: PRINCE2® agile - when worlds stop colliding and start collaborating|
|PRINCE2 and Agile - Two worlds to become one in the latest AXELOS best practice guidance|
|AXELOS confirms its first sales and marketing round table event in China|
|The AXELOS Global Partner Team to visit Brazil for sales and marketing round table with a Central & South American focus|
|Next round table announced: the AXELOS Global Partner Team return to the US to focus on the East Coast in Washington|
|AXELOS Blog: Looking for business leaders in the cyber resilience race|