ITIL Intermediate level has a modular structure with each module holding a different focus. Candidates can take as few or as many Intermediate qualifications as they require, and to suit their needs. The Intermediate modules go into more detail than the Foundation level, and is an industry-recognised qualification.
If you are seeking a management/team leader role in your company that requires a broad management focus of ITIL practice areas and work across teams or manage multiple capability areas, the Service Lifecycle modules will be of interest to you:
If you are looking to gain intense, specialized, process-level knowledge in one or more process, with focus on the day-to-day execution of ITIL practices, the Service Capability modules will be of interest to you:
Some individuals may wish to concentrate on one stream of modules, however candidates may also choose to select modules from both Service Lifecycle and Service Capability streams to gain a holistic view of an entire stage from both a high level management level and the detailed, technical perspective.
To be eligible for any of the Intermediate exams candidates need to complete mandatory accredited training.
|AXELOS eBulletin - Issue 6|
|A Better Way of Working|
|"We are all project Managers now", interview with Peter Hepworth (CEO, AXELOS) taken from the Sunday Telegraph|
|AXELOS First Round Table in Europe|
|Clarification on the roles of the Trainer / Invigilator / Marker (PDF 224Kb)|
|AXELOS is proud to sponsor the upcoming Service Desk and IT Support Show - SITS14|
|Download ITIL® Maturity Model Self Assessment User Guide (PDF - 137Kb)|
|Download ITIL® Maturity Model (PDF - 97Kb)|
|ITIL® Maturity Model and Self-assessment Service – order now and receive discount! (PDF - 450Kb)|
|ITIL® Foundation Handbook - Finnish Translation - out now!|
|Now available - Passing your ITIL® Foundation Exam App - find out more!|