- Home | About ITIL ® | FAQs | Contact Us | Site Map | Advanced Search
Biography of Katsushi Yaginuma
Katsushi has over 10 years of experience in creating operational excellence in IT.
Katsushi has started his professional career in Accenture at Tokyo Japan, doing IT and Operational Consulting towards large clients. In one of the projects Katsushi engaged, Katsushi had developed a whole logistics IT and Operational system from scratch by establishing large Service Desk and Support processes which enables to handle over 10,000 daily orders and accomplish one-day or next-day delivery throughout Japan which had resulted in US$50m in sales for the first year.
After working at Accenture, Katsushi took the MBA degree at Rotterdam School of Management (Erasmus University.), and then joined ITpreneurs Rotterdam Holland in 2004. Since then, as head of ITpreneurs Japan, Katsushi has developed ITIL/CobiT education and its related business in Japan by providing trainings, publishing and other related activities such as itSMF Japan and ISACA Japan.
Katsushi is also one of the first Service Management Master's certified instructors in Japan. Katsushi is a contributor to a number of publications in IT Service Management and IT Governance domain including A Managers' Guide to Service Management (BSI Japan), IT Control Objectives for Sarbanes-Oxley (ITGovernance Institute) and CobiT Version 4 (ISACA).
Website links: www.itpreneurs.com
www.itpreneurs.co.jp
View more ITIL v3 Examiners
