Biography of Christian Nissen

Christian has twenty years of experience within the area of IT Service Management and IT Governance - from system programming to management of larger IT Service Management organisations. Today he is one of the owners of Itilligence Ltd.. Itilligence provides consultancy, facilitation, training and analysis for large Scandinavian organisations in the fields of IT Service Management and IT Governance.

Christian is a widely used speaker at conferences and seminars inside and outside Scandinavia. Christian was the founder of itSMF Denmark and its first chairman. Today he is a member of the itSMF International Publications Executive Sub Committee (IPESC), which coordinates and endorses international IT Service Management publications from itSMF and OGC. He is a member of the ITIL International Advisory Group (IAG), a group of 30 international IT Service Management experts, that review the ITIL version 3 publications and he has been mentor on the ITIL version 3 Service Operation book.

Christian is an lecturer at the IT University of Copenhagen teaching IT Service Management at the Master in IT Management, Fellow at the Institute of IT Service Management (FISM), IT Service Manager (ITIL Manager), accredited ITIL Manager trainer (ISEB), certified ISO/IEC ISO/IEC 20000 consultant, Certified IT Security Manager (CISM), Datanom, PRINCE 2 Foundation certified and Graduate Diploma in Business Administration (HD).

Website link: www.itilligence.com

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