ITIL Publication Updates

The Core Cabinet Office Material within the ITIL publications suite are currently undergoing some updates as part of the Cabinet Office's cyclical programme to update its core ITIL guidance in line with the latest developments in IT Service Management.

The result of this review and update will be a new edition to the guidance, but not a new version, as the framework itself will remain largely unchanged.

ITIL Summary of Updates

pdf ITIL 2011 Summary of Updates - English
pdf ITIL 2011 Summary of Updates - Japanese

Scope of the Project

pdf  The ITIL Mandate for Change, published in September 2009, and specifies the need and the scope of the update.

pdf  The Scope and Development Plan document, published in February 2010, specifies the scope, plans and governance of the ITIL Update project.

Frequently Asked Questions (FAQs)

       ITIL Update FAQs October 2011
pdf ITIL Update FAQs Summer 2011 
pdf ITIL Update FAQs Summer 2010
pdf ITIL Update FAQs Autumn 2009 

Translated Documentation

For translated versions of the above documentation, please see the translated update information.

Please continue to check this area for further information and news on the update project.