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OGC-derived Titles

The titles listed below are published by TSO, the Official Publisher, and are derived from the OGC core guidance for both ITIL Version 3 and Version 2. For a more detailed synopsis of the publications, please click on the relevant title to view their listing on the Best Management Practice's Portfolio Library.

ITIL V3 Titles

The Official Introduction to the ITIL Service Lifecycle

Passing Your ITIL Foundation Exam - The ITIL Foundation Study Aid

Key Element Guide - Service Strategy - Pocketbook

Key Element Guide - Service Design - Pocketbook

Key Element Guide - Service Transition - Pocketbook

Key Element Guide - Service Operation - Pocketbook

Key Element Guide - Continual Service Improvement - Pocketbook

Translated ITIL V3 Glossaries can be viewed at the Best-Management-Practice website.

ITIL V2 Titles

Introduction to ITIL

ITIL Small-scale Implementation

The V2 Glossary can be viewed at the Best-Management-Practice website.