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Chief Examiner Vodcast on ITIL Update

During the itSMF UK 2011 conference the ITIL Chief Examiner took some time to record a short vodcast to answer ITIL Update queries raised by the Accredited Training Organization (ATO) community and their candidates.

The Chief Examiners responses can be viewed below. Please note the responses are valid as of November 2011.

The questions and responses are also available to download in PDF format here.