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BCS helps IT service management professionals boost careers with new qualifications

Wednesday 20th October 2010

Today, BCS, The Chartered Institute for IT, launches the final three of its suite of six new specialist qualifications in IT Service Management. The qualifications aim to help IT service management professionals to keep abreast of current best practice and maintain a competitive edge in the employment market.

Michiel van der Voort, Director, International and Professional Development Director at the Institute, said: "IT service management is an important element in any business. These qualifications are part of our drive to ensure that IT practitioners are supported in their careers and can realise their true potential. Maintaining and developing professional skills is important for every professional and even more so in a very competitive employment market."

The qualifications are:

  • Specialist Certificate in Business Relationship Management (launched today)
  • Specialist Certificate in Problem Management (launched today)
  • Specialist Certificate in Supplier Management (launched today)
  • Specialist Certificate in Service Desk & Incident Management (launched August)
  • Specialist Certificate in Change Management (launched August)
  • Specialist Certificate in Service Level Management (launched August)

Each qualification focuses on a single IT service management job role and provides detailed knowledge and information on how each job role operates within an organisation, based on industry good practice.

The qualifications have been developed in conjunction with the Institute's accredited training partners and examiners. They complement the ITIL scheme and provide an ideal stepping stone between the ITIL Foundation and ITIL Intermediate Qualifications in IT Service Management. All six have been endorsed as ITIL Complementary Products each attracting 1.5 credits towards the ITIL Expert award. However, they are not limited to ITIL; they also embrace COBIT®, ISO/IEC 20000, and SFIA/SFIAplus.

Michiel adds: "Professional development against a recognised standard is critical for the effective assessment, recruitment, retention and reward of IT practitioners. We have ensured that our new Specialist qualifications map to SFIA and SFIA/SFIAplus to ensure that they are relevant to both an individual's career path and to an organisation's skills framework."

For more information about the BCS Specialist Qualifications in IT Service Management visit www.bcs.org/iseb/specialist.

 END