DFC: Take a Leap With ITIL

'Take a leap with ITIL' was the catch phrase for a seminar held in September 2008 by DFC, Swedish Examination Institute (EI), owned by the independent and non-profit Association for IT professionals in Sweden, Dataföreningen i Sverige.

After being accredited as an ITIL EI in the spring of 2008 and setting up a forum of all the ATO's in Sweden, there was a need to present the contents of the new and future courses and certifications. Seventy representatives from companies and organizations, interested in Swedish or International language versions of ITIL V3, attended the seminar which was a great success.

Richard Pharro, CEO, The APM Group gave an introduction to the ITIL V3 Qualification Scheme, presenting the various people involved and their specific areas of responsibility. He also gave a status report of planned releases and shared his views on the benefits an organization and its employees can gain from ITIL Certification.

The difference between courses and certifications offered by any ordinary training organization and that of an accredited Examination Institute and its accredited training organizations were underlined by DFC. The entire chain of guaranteed quality of organization, teachers, materials etc was noted as an important distinction to make.

Three of the six ATOs in Sweden informed delegates about the changes in ITIL V3 and gave examples to give advice to participants as to which courses could be the best choice for different sectors or needs. The new structure of V3 was explained and delegates agreed that its holistic approach is of a wider use to any kind of business or process.

Organizations that take a leap in improving their competence with ITIL stand a much better chance of ensuring their ITIL-projects will achieve good results. With training materials and tests in Swedish, more staff from across the organization can benefit from understanding the basic concepts of ITIL. For those who want to go further, there is a Foundation Bridge and Manager Bridge for those qualified in ITIL V2 and others can leap directly to ITIL V3.