The ITIL Accreditation Scheme

The Official ITIL^®  Accreditor (The Accreditor) are authorized to assess and licence Examination Institutes (EIs) to administer ITIL accreditation and examination activities.

A number of organisations have become licensed to offer ITIL Accreditation and Examination services to training organisations and individuals under the current scheme. Please see the Examination Institutes Listing for further details.

 Click on the image to see how the ITIL Accreditation Scheme is structured.

Examination Institute Accreditation

All organisations approved by The Accreditor as EIs will be audited by independent auditors appointed by The Accreditor in accordance with the principles of international best practice standards. If the systems used by the applicant organizations are found to be in line with these guidelines, they will be granted a licence to operate under the ITIL scheme.

Under the contracts signed with The Accreditor, EIs are allowed to undertake the following activities -

• Approve training organizations through the standards and mechanisms audited and agreed by The Accreditor
• Administer examinations via those organisations they have approved using the standards and mechanisms agreed by The Accreditor.

Under the contracts signed with The Accreditor, EIs are not permitted to undertake any of the following activities -

• Amend approved ITIL syllabuses
• Develop their own ITIL examinations
• Develop products which may be perceived as competition to those within the ITIL scheme
• Offer training or consulting in ITIL in competition with those organisations they approve to do this
• Make any amendments to the pass mark agreed by the ITIL Qualification Board
• Issue trademark licences to their approved organisations directly
• Outsource the running of their ITIL activities to any third party other than authorised Operational Hubs, as agreed with The Accreditor.

Any Examination Institute can operate internationally.

On 26 April 2013 Cabinet Office announced it had entered into a joint venture (JV) with Capita to exploit government intellectual property including ITIL. The announcement can be seen here http://www.best-management-practice.com/?DI=637050.

Work is now underway to set up this new JV. During this transitional phase we are temporarily suspending the process by which new Examination Institutes are accredited. An update will follow as the transition progresses.

Training Organisation and Trainer Accreditation

For further information on the requirements to become an ITIL Accredited Training Organisation or Accredited Trainer, please contact one of the Examination Institutes Listing.