The Official ITIL® Accreditor (The Accreditor) are authorized to assess and licence Examination Institutes (EIs) to administer ITIL accreditation and examination activities.
A number of organisations have become licensed to offer ITIL Accreditation and Examination services to training organisations and individuals under the current scheme. Please see the Examination Institutes for further details.
All organisations approved by The Accreditor as EIs will be audited by independent auditors appointed by The Accreditor in accordance with the principles of international best practice standards. If the systems used by the applicant organizations are found to be in line with these guidelines, they will be granted a licence to operate under the ITIL scheme.
Under the contracts signed with The Accreditor, EIs are allowed to undertake the following activities -
Under the contracts signed with The Accreditor, EIs are not permitted to undertake any of the following activities -
Any Examination Institute can operate internationally.
On 26 April 2013 Cabinet Office announced it had entered into a joint venture (JV) with Capita to exploit government intellectual property including ITIL. The announcement can be seen here http://www.best-management-practice.com/?DI=637050.
Work is now underway to set up this new JV. During this transitional phase we are temporarily suspending the process by which new Examination Institutes are accredited. An update will follow as the transition progresses.
For further information on the requirements to become an ITIL Accredited Training Organisation or Accredited Trainer, please contact one of the Examination Institutes.
Examination Intitutes are organisations approved and licensed by the APM Group to offer accreditation and examination services to Accredited Training Organisations. Only Accredited Examination Institutes can use the ITIL "Accredited Examination Institute" mark as shown below:
Examination Institutes are not permitted to use any other Cabinet Office or APM Group intellectual property without permission.
Accredited Training Organisations are organisations approved by Examination Institutes and licensed by the APM Group to deliver ITIL training and examination services to candidates. There are separate accreditation marks for each of the ITIL Examination Institutes, as displayed below:
Only training providers accredited by an ITIL Examination Institute are permitted to use the respective ITIL Accreditation mark.
Licensed Affiliates are organisations that work with Accredited Training Organisations to deliver ITIL Training in particular regions or markets and are licensed by the APM Group. Licensed ITIL Affiliates can be identified by the ITIL "Licensed Affiliate" mark as shown below which can only be used by Licensed ITIL Affiliates:
Licensed Affiliates are not permitted to use any other Cabinet Office or APM Group intellectual property.
Licensed Operational Hubs are organisations that work with Examination Institutes to support Accredited Training Organisations and examination candidates in a particular region and are licensed by the APM Group. Licensed Operational Hubs can be identified by the ITIL "Operational Hub" mark as shown below which can only be used by Licensed Operational Hubs:
Licensed Operational Hubs are not permitted to use any other Cabinet Office or APM Group intellectual property.
Approved Examination Organisations are organisations approved by Examination Institutes and licensed by the APM Group to offer examination only services to examination candidates. Approved Examination Organisations can use the ITIL "Approved Examination Organisation" mark as shown below:
Approved Examination Organisations are not permitted to use any other Cabinet Office or APM Group intellectual property.
The content of the Cabinet Office core ITIL publications as published by TSO is protected by Crown copyright, and may only be used under licence from the Cabinet Office. Similarly the trade marks associated with ITIL are owned by the Cabinet Office and a licence is required to re-use them.
ITIL Accredited Training Organisations are licensed to use their respective ITIL Accreditation mark and official ITIL content in accredited training courses and marketing activities relating directly to their accredited offerings. Accredited organisations wishing to use Cabinet Office intellectual property for any other purpose must apply to APM Group for a Trade Mark (and Copyright) Licence.
Unaccredited organisations and individuals must apply to APM Group for a Trade Mark (and Copyright) Licence if they wish to use the ITIL trade mark (word mark) or Crown copyright from official ITIL publications.
Find out more about APM Group's Trade Mark (and Copyright) Licensing Scheme.