ITIL® Accreditation Scheme

AXELOS (The Accreditor) assess and licence Examination Institutes (EIs) to administer ITIL accreditation and examination activities.

A number of organizations have become licensed to offer ITIL Accreditation and Examination services to training organizations and individuals under the current scheme. Please see the Examination Institutes for further details.

ITIL Accreditation Structure Diagram

Click on the diagram for further information on how the ITIL Accreditation Scheme is structured.

Examination Institute Accreditation

The nine organizations approved by AXELOS as Examination Institutes will be audited by independent auditors appointed by AXELOS in accordance with the principles of international best practice standards. If the systems used by the applicant organizations are found to be in line with these guidelines, they will be granted a licence to operate under the ITIL scheme.

Under the contracts signed with AXELOS, Examination Institutes are allowed to undertake the following activities:

  • Accredit training organizations through the standards and mechanisms audited and agreed by AXELOS
  • Administer examinations via those organizations they have accredited using the standards and mechanisms agreed by AXELOS.

Under the contracts signed with AXELOS, Examination Institutes are not permitted to undertake any of the following activities:

  • Amend approved ITIL syllabuses
  • Develop their own ITIL examinations
  • Develop products which may be perceived as competition to those within the ITIL scheme
  • Offer training or consulting in ITIL in competition with those organizations they approve to do this
  • Make any amendments to the pass mark agreed by the ITIL Qualification Board
  • Issue trademark licences to their approved organizations directly
  • Outsource the running of their ITIL activities to any third party other than authorised Operational Hubs, as agreed with AXELOS.

Any Examination Institute can operate internationally.

Training Organization and Trainer Accreditation

For further information on the requirements to become an ITIL Accredited Training Organization or Accredited Trainer, please contact one of the Examination Institutes.

Use of ITIL Intellectual Property

Examination Institutes

There are nine Examination Institutes approved and licensed by AXELOS to offer accreditation and examination services to Accredited Training Organizations. Only the nine Accredited Examination Institutes can use the ITIL "Accredited Examination Institute" mark as shown below:

Accredited Examination Institute

Examination Institutes are not permitted to use any other AXELOS intellectual property without permission.

Accredited Training Organizations

Accredited Training Organizations are organizations approved by Examination Institutes and licensed by AXELOS to deliver ITIL training and examination services to candidates. There are separate accreditation marks for each of the ITIL Examination Institutes, as displayed below:

Itil_Training_Organization_Apmg

Itil_Training_Organization_BCS

Itil_Training_Organization_DanskIt

Itil_Training_Organization_DF

Itil_Training_Organization_exin

Itil_Training_Organization_Loyalist

Itil_Training_Organization_PeopleCert

Itil_Training_Organization_SME

Itil_Training_Organization_TUV

Only training providers accredited by an ITIL Examination Institute are permitted to use the respective ITIL Accreditation mark.

Licensed Affiliate

Licensed Affiliates are organizations that work with Accredited Training Organizations to deliver ITIL Training in particular regions or markets and are licensed by AXELOS. Licensed ITIL Affiliates can be identified by the ITIL "Licensed Affiliate" mark as shown below which can only be used by Licensed ITIL Affiliates:

ITIL_licensed_affilliate

Licensed Affiliates are not permitted to use any other AXELOS intellectual property.

Licensed Operational Hub

Licensed Operational Hubs are organizations that work with Examination Institutes to support Accredited Training Organizations and examination candidates in a particular region and are licensed by AXELOS. Licensed Operational Hubs can be identified by the ITIL "Operational Hub" mark as shown below which can only be used by Licensed Operational Hubs:

ITIL Licensed Operational Hub

Licensed Operational Hubs are not permitted to use any other AXELOS intellectual property.

Approved Examination Organization

Approved Examination Organizations are organizations approved by Examination Institutes and licensed by AXELOS to offer examination only services to examination candidates. Approved Examination Organizations can use the ITIL "Approved Examination Organization" mark as shown below:

ITIL_approved_examination

Approved Examination Organizations are not permitted to use any other AXELOS intellectual property.

For more information on any of the above organizations and their permitted activities, please contact one of the Examination Institutes or email [email protected].

Licensing of ITIL Intellectual Property

The content of the core ITIL publications as published by TSO is protected by copyright, and may only be used under licence from AXELOS Limited. Similarly the trade marks associated with ITIL are owned by AXELOS Limited and a licence is required to re-use them.

ITIL Accredited Training Organizations are licensed to use their respective ITIL Accreditation mark and official ITIL content in accredited training courses and marketing activities relating directly to their accredited offerings. Accredited organizations wishing to use AXELOS intellectual property for any other purpose must apply to AXELOS at [email protected] for a Trade Mark (and Copyright) Licence.

Unaccredited organizations and individuals must apply to AXELOS for a Trade Mark (and Copyright) Licence if they wish to use the ITIL trade mark (word mark) or copyright from official ITIL publications.